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Terms of Service

Please read these terms carefully before using our services.

Last Updated: January 1, 2025

Contents

1. Acceptance of Terms

By accessing or using IdeaCompass ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

Agreement: These Terms constitute a binding agreement between you and IdeaCompass.

Eligibility: You must be at least 18 years old to use our services.

Modifications: We may update these Terms periodically. Your continued use constitutes acceptance of any changes.

2. Description of Service

IdeaCompass is a market research platform that analyzes publicly available Reddit content to provide business insights, market trends, and competitive intelligence through AI-powered analysis.

Core Features

  • Reddit data discovery and analysis
  • AI-powered business opportunity identification
  • Professional report generation

Service Limitations

  • Research credit-based usage system
  • Platform availability subject to maintenance
  • Beta features may change or be discontinued

3. User Accounts

3.1 Account Creation

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 18 years old to create an account
  • Professional email addresses are required (no disposable emails)

3.2 Account Responsibilities

  • You are responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized account access
  • Do not share your account credentials with others
  • Maintain accurate and up-to-date account information

4. Acceptable Use

Prohibited Activities

  • Unauthorized Access: Attempting to bypass security measures
  • Abuse: Excessive usage that impacts service quality
  • Automation: Using bots or scripts without permission
  • Harassment: Using the service to harass others
  • Illegal Activities: Any unlawful use of the service
  • Infringement: Violating intellectual property rights
  • Fraud: Providing false information or impersonation
  • Malware: Distributing harmful code or content

Permitted Use

  • Conducting legitimate market research for business purposes
  • Using research insights for product development and validation
  • Sharing reports with team members and stakeholders
  • Exporting data for further analysis within your organization

5. Data and Content

5.1 Data Collection

  • We collect publicly available Reddit content in compliance with Reddit's Terms of Service
  • No personal information is collected from Reddit users
  • User account information is stored securely and used only for service provision

5.2 Content Ownership

  • Generated reports and insights are your property for business use
  • Raw Reddit data remains the property of Reddit and its users
  • Our AI models and platform technology remain our intellectual property

6. Subscription and Payment

6.1 Subscription Plans

  • Services are provided on a subscription basis with research credits
  • Credits are consumed when initiating data collection processes
  • Unused credits may expire according to plan terms

6.2 Payment Terms

  • All fees are exclusive of taxes unless stated otherwise
  • Payments are processed through secure third-party payment providers
  • Refund requests must be submitted within 14 days of purchase

7. Intellectual Property

Ownership

  • Platform IP: All IdeaCompass technology, trademarks, and content remain our property
  • User IP: Reports and insights you generate are your property for business use
  • Third-Party IP: Reddit content is owned by Reddit and its users

Usage Rights

  • You may use our service for legitimate business research purposes
  • You may not reverse engineer, copy, or distribute our technology
  • You may not use our trademarks without explicit permission

8. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind, either express or implied.

  • We do not guarantee uninterrupted or error-free service
  • We do not guarantee the accuracy or completeness of AI-generated insights
  • We do not guarantee specific business outcomes from using our service

9. Limitation of Liability

To the maximum extent permitted by law, IdeaCompass shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

  • Loss of profits, revenue, or business opportunities
  • Loss of data or business interruption
  • Any damages arising from the use of generated insights

Our total liability for any claims arising from these terms shall not exceed the amount you paid for the service in the 12 months preceding the claim.

10. Termination

10.1 By You

You may terminate your account at any time by contacting our support team. Refunds for unused prepaid services may be available according to our refund policy.

10.2 By Us

We may suspend or terminate your account for violations of these Terms, non-payment, or other legitimate business reasons.

  • We will provide notice before termination when reasonably practicable
  • You may appeal account suspension decisions through our support channels

11. Changes to Terms

  • We may update these Terms periodically to reflect changes in our service
  • Significant changes will be communicated via email or platform notifications
  • Your continued use after changes constitutes acceptance of the new Terms
  • If you disagree with changes, you may terminate your account

12. Contact Information

Terms Questions?

If you have questions about these Terms of Service, we're here to help.

Contact Legal Team