Privacy Policy
Your privacy is our priority. Learn how we collect, use, and protect your information.
Contents
1. Introduction
IdeaCompass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our market research platform and services.
Transparency
Clear explanations of our data practices
Security
Industry-standard security measures
Control
Your rights and choices over your data
2. Information We Collect
Information You Provide
- Account Information: Name, email, company details during registration
- Research Data: Keywords, project names, and research parameters
- Uploaded Files: CSV data files for custom analysis
- Communication: Messages to our support team
- Feedback: Surveys and product improvement suggestions
Automatically Collected Information
- Usage Data: Pages visited, features used, time spent
- Device Information: IP address, browser type, operating system
- Cookies: Session and preference data for better experience
- Performance Data: Load times, error rates, API response metrics
No Sensitive Information
We do not collect sensitive personal information such as social security numbers, financial account details, or health information unless you explicitly provide it for specific services.
3. How We Use Your Information
We use your information to provide and improve our services:
Service Provision
- Provide and personalize our market research services
- Process your research requests and generate reports
- Manage your account and subscription
- Send service-related communications and updates
Improvement & Security
- Improve our platform based on usage patterns
- Provide customer support and respond to inquiries
- Ensure platform security and prevent fraud
- Comply with legal obligations and regulations
4. Data Sharing and Disclosure
We do not sell your personal information.
We may share information only in these specific circumstances:
With Your Consent
- When you explicitly authorize sharing
- For specific integrations or partnerships
Service Providers
- Cloud hosting and infrastructure (Vercel, Supabase)
- Payment processing (Stripe, PayPal)
- Analytics and monitoring tools
Legal Requirements
- To comply with court orders or legal processes
- To protect our rights and safety
Business Transfers
- In connection with mergers or acquisitions
- With appropriate legal protections
5. Reddit Data
Our platform analyzes publicly available Reddit content to provide market insights. We take several measures to ensure responsible data handling:
Compliance
- Adheres to Reddit's Terms of Service
- Respects rate limits and API guidelines
Privacy Protection
- No personal information collected from Reddit users
- Aggregated data only for analysis
6. Data Security
We implement comprehensive security measures to protect your information:
Encryption
- • Data encryption in transit (TLS)
- • Data encryption at rest
- • Secure API communications
Access Control
- • Role-based access permissions
- • Multi-factor authentication
- • Regular security audits
Monitoring
- • Continuous threat detection
- • Intrusion prevention systems
- • Incident response procedures
Security Limitations
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide services and fulfill the purposes described in this policy:
Active Account Data
- Retained while your account is active
- Research data retained for 90 days after generation
- Usage analytics retained for service improvement
Inactive Account Data
- Account data retained for 1 year after deactivation
- Anonymized for statistical analysis after 1 year
- Complete deletion upon request
8. Your Rights
You have the following rights regarding your personal information:
Access & Portability
- Access your personal information
- Receive a copy of your data in portable format
- Understand how your data is processed
Correction & Deletion
- Correct inaccurate personal information
- Delete your account and associated data
- Object to processing in certain circumstances
How to Exercise Your Rights
Contact our privacy team through the methods below to exercise your rights. We will respond within 30 days of receiving your request.
Contact Privacy Team10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers:
- Compliance with GDPR and other data protection laws
- Standard contractual clauses for international transfers
- Privacy Shield frameworks where applicable
11. Children's Privacy
Not Intended for Children
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Notification of Changes
- Significant changes will be communicated via email
- Updates will be posted on this page with a new date
- Continued use constitutes acceptance of updated policy
13. Contact Us
Privacy Questions?
If you have questions about this Privacy Policy or data practices, we're here to help.
Contact Privacy Team